Shipping Policy for Catching Made Simple

Last Updated: 2/10/24

Thank you for shopping at Catching Made Simple! We strive to provide clear and transparent shipping policies to ensure a smooth shopping experience for our customers. Since all our products are dropshipped directly from our suppliers to you, here’s what you need to know about our shipping process:

Shipping Costs

• Shipping costs are calculated based on the weight, dimensions, and destination of the items in your order.
• The total shipping cost will be displayed at checkout before you complete your order.

Shipping Times

• Our standard shipping times vary between 7-21 business days, depending on the supplier's location and your shipping address.
• Please note that these are estimated delivery times and can vary due to factors outside our control, such as customs delays or postal service disruptions.

Order Processing

• Orders are processed by our suppliers within 2-5 business days. This is in addition to the shipping times.
• You will receive a confirmation email with a tracking number once your order has been shipped.

International Shipping

• We offer international shipping to various countries. Shipping times and costs for international orders may vary.
• Please be aware that international shipments may be subject to customs fees, import taxes, or other charges, which are not included in our shipping charges. The recipient is responsible for paying these additional costs.

Shipping Restrictions

• Due to shipping restrictions, we may not be able to ship to certain countries or regions. If we are unable to ship to your location, we will inform you and refund your order.

Lost or Damaged Items

• If your order arrives damaged or is lost in transit, please contact us at anj@catchingmadesimple.com within 7 days of the expected delivery date. We will work with you to resolve the issue, which may include a replacement or refund depending on the situation.

Returns and Exchanges

• For information on returns and exchanges, please refer to our Return Policy.

Contact Us

If you have any questions or concerns about your order or our shipping policy, please contact us at anj@catchingmadesimple.com. We are here to help!